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5 Best Personal Accident Insurance Providers in Singapore That Will Give You Ultimate Peace of Mind

  • Coverage scope - We evaluated the breadth of coverage offered by the providers by ensuring the policy covers a wide range of incidents—like accidents at home, while traveling, or during work-related activities.
  • Benefits - We reviewed the benefit schedules for each provider, paying close attention to the maximum payout amounts for medical expenses, disability, and accidental death.
Comparing these figures helped us determine which policies offer the most financial security.
  • Pricing and premiums - We gathered premium quotations from multiple providers and compared them side by side. We also checked for any flexible payment options and available discounts to see which provider offered the best value for the coverage given.
  • Claim process - We researched the claims process by reading user reviews and provider information to evaluate how straightforward and efficient the process is. We considered factors like the ease of submitting claims, required documentation, and average processing times.
  • Customer service and support - We tested the customer service quality by contacting providers with inquiries via phone, email, and chat. We noted response times, willingness to help, and the accuracy of information provided to gauge the level of support available.

So, there I was, trying to balance a coffee cup, my phone, and a slippery umbrella on one of those typically rainy days in Singapore. Spoiler: my dignity—and my knee—didn’t make it out unscathed.

That little spill got me thinking about how accidents really love to catch us off guard. It’s like they’re hiding around every corner, just waiting to jump out and yell, “Gotcha!”

This is exactly why personal accident insurance is such a game-changer. It’s that comforting layer of security that lets you navigate through life’s unpredictability without constantly looking over your shoulder (though, maybe still watch out for puddles).

In this guide, we’re diving into some of the top personal accident insurance providers in Singapore. These are the folks who make sure that if life throws you a curveball—or a banana peel—you’ll still land on your feet financially.

1. AGI Singapore

agi-singapore

Services: Accident Insurance, Auto Insurance, COmmercial Insurance, General Liability Insurance, Health Insurance, Property Insurance, Burglary Insurance, Business Insurance, Domestic Helper Insurance, Home Insurance, Land Transport, Maid Insurance, etc.

Location: 192 Waterloo St, #07-06/07 Sky Line, Building 187966

Contact: (65) 6803 8751

Business hours:

  • Monday to Friday – 10:00 AM to 6:30 PM
  • Saturday to Sunday – Closed

Website

Google reviews score5/5
Facebook reviews score5/5
Total reviews5/5
Score consistency 5/5
Scope of coverage4.8/5
Benefits4.7/5
Pricing and premiums (A higher score means better value)4.5/5
Claim process4.6/5
Customer service and support 4.7/5

AGI Singapore offers a comprehensive personal accident insurance plan through their Assure General Insurance branch. What’s great about their plan is that it covers a wide range of scenarios.  

They offer various add-ons like increased sum insured for accidental death or permanent disablement, weekly benefits for temporary disablement, and daily hospital cash allowance.

Plus, they provide healthcare assistance for serious injury, recovery support for serious injury, lifestyle protection, and even dependent cover. We think this flexibility lets you tailor your insurance to exactly what you need.

Getting a quote is pretty straightforward. A policyholder told us that she just filled out a form, and a staff member got back to her immediately. 

However, one potential drawback is that some high-risk occupations might not be fully covered as noted in their policy terms. Plus, if you intend to reside outside of Singapore for more than 182 days, this policy might not work for you.

Pros

  • Covers a wide range of scenarios
  • Various add-ons available
  • Customizable insurance coverage
  • Straightforward quote process

Cons

  • Limited coverage for high-risk occupations.
  • Not suitable for long-term residents outside Singapore

Impeccable consolidation service
“Kaiqing was helping and did a perfect job in consolidating my insurance policies. Always prompt in replying to queries and in getting the most competitive quotes.”

Jonathan Li, Google Review

Outstanding customer-centric service
“Thank you Henry Ang for tip top customer service since last year! He did a quick scan of various policies and made a unbiased recommendation based on my needs.

Henry also monitors your policy renewal date and will give timely reminders yet not pushy. I would recommend Henry and AGI Singapore to friends anytime!”

Heng Wee Chew, Google Review

2. Multi-Lines Agencies

multi-lines-agencies

Services: Personal Accident Insurance, Home Insurance, Motor Insurance, Travel Insurance, Golfer’s Insurance, ID Guard Insurance, Fire Insurance, Theft Insurance, Money Insurance, Liability Insurance, Workmen Injury Insurance, Foreign Worker Insurance, Marine Cargo Insurance, etc.

Location: 78 Shenton Wy

Contact: +65 9820 4276

Business hours:

  • Open 24 hours

Website

Google reviews score5/5
Facebook reviews score5/5
Total reviews5/5
Score consistency 5/5
Scope of coverage4.7/5
Benefits4.8/5
Pricing and premiums (A higher score means better value)4.6/5
Claim process4.7/5
Customer service and support 4/5

Multi-Lines Agency’s personal accident coverage is pretty solid. If you run into an accident or illness, it helps with things like covering lost income and medical bills.

They’ve got you covered in other areas too. From home fire insurance and motor insurance to travel and golfers insurance, they offer a wide range of personal protection options. We’re impressed by how many bases they cover when it comes to personal protection.

Getting a quote from them is easy. They have several contact numbers, which shows they really care about customer service. 

One thing to note, though, is they prefer traditional communication methods. They don’t have an online chat option, so for any detailed questions or issues, you might need to call or email them. This could mean it takes a bit longer to get a response.

Pros

  • Solid personal accident coverage
  • Wide range of personal protection options
  • Easy to get a quote

Cons

  • Possible longer response time due to reliance on phone or email

Swift action and insightful advice
I’m super impressed with Leonard’s service standards which include valuable advices and speedy responses. All I had to do was to provide him a few simple information and he took care of the rest, making my experience a total breeze! He provided updates and gave reminders timely from start till end. I’m a very satisfied customer!👍🏻”

Sandie Tan, Google Review

Unyielding dedication and customer-first commitment
“Have been with Leonard for close to 10yrs. He had never missed a call (even in different timezones); and always on hand to assist even non insurance-related stuffs. Sometime I even wonder if he ever sleep :). I am pretty sure the rest of the team will be the same. Products and services are top-notched and always about customer first. Recommended.”

Ismadi, Google Review

3. Ensure Agency Pte Ltd

ensure-agency-pte-ltd

Services: Personal Accident Insurance, Domestic Maid Insurance, Health  Insurance, Home Insurance, Golfer’s Insurance, Motor Insurance, Travel Insurance, Product Liability, Public Liability, Work Injury Compensation, Marine Class, Property Class, Employee Benefits, Pecuniary Class, and Financial Lines

Location: 38 Toh Guan Road East #01-57 Mezzanine Floor

Contact: +65 6515 5988

Business hours:

  • Monday to Saturday – 9:00 AM to 6:00 PM
  • Sunday – Closed

Website

Google reviews score5/5
Facebook reviews score5/5
Total reviews5/5
Score consistency 5/5
Scope of coverage4.9/5
Benefits4.8/5
Pricing and premiums (A higher score means better value)4/5
Claim process4.5/5
Customer service and support 4.6/5

Ensure Agency, established in 1992, offers personal accident insurance with 24-hour worldwide coverage. This means you and your loved ones are protected against accidents that could result in death or permanent or temporary disability.

One of the policyholders we chatted with chose this agency because she travels a lot for work. Knowing she’s still covered even when she’s outside Singapore is a huge relief for her.

Ensure Agency strives to be a leading local insurance specialist by providing top-notch customer service and making their services easy to access. They even offer online purchase options, which is super handy if you’re busy and can’t drop by their office.

However, keep in mind that their global coverage might come with a higher price tag compared to others. It’s something to consider if you’re watching your budget.

Pros

  • 24-hour worldwide coverage
  • Protection against accidents resulting in death or disability
  • Peace of mind for frequent travelers
  • Easy access to services
  • Online purchase options

Cons

  • Higher premiums due to global coverage

Consistently exceptional service
“I’ve been working with Ms Vivian from Ensure for a few years now, and I have always been impressed with her level of service and expertise. She is always very helpful and responsive, and she always goes the extra mile to make sure that I have the right coverage for my needs. I highly recommend her to anyone looking for an insurance agent. Thank you for all your help, Ms Vivian.”

Shini Allbest, Google Review

Remarkably responsible and adaptable communication team
“Ensure Insurance Agency is a very nice agency, the agent – Coffee Peng , Chicken Rice , Cong Xi Fa Chai and Jason is a very responsible agent. they will reply to anything in time. At the same time, they are also very flexible. When we have more complex cooperation, they can come up with the best way to communicate with our company, which brings us a lot of help.”

Yongkiang Lim, Google Review

4. HL Assurance

hl-assurance

Services: Personal Accident Insurance, Travel Insurance, Car Insurance, Corporate Employee Insurance, Critical Illness Insurance, Fraud Insurance,Fire Insurance, Home Contents Insurance, Hospital Income Insurance, Maid Insurance, Mobile Phone Insurance, Singapore Travel Pass, Business Packages, Casualty Insurance, Corporate Travel Insurance, Engineering Insurance, Property Insurance, etc.

Location: 11 Keppel Rd, #11-01 ABI Plaza

Contact: +65 6702 0202

Business hours:

  • Monday to Friday – 9:00 AM to 6:00 PM
  • Saturday to Sunday – Closed

Website

Google reviews score4.4/5
Total reviews4.4/5
Score consistency 4.4/5
Scope of coverage4.5/5
Benefits4.8/5
Pricing and premiums (A higher score means better value)4.7/5
Claim process4.7/5
Customer service and support 4.7/5

HL Assurance is known for their excellent Accident Protect360 plan. The plan covers accidental death or disablement and helps with medical expenses, including treatments by a Chinese physician.

Plus, it takes care of outstanding bills for your mobile phone and credit card if you end up with a total permanent disability or worse. On top of all that, you can get up to an extra $2,000 to help with income loss if an accident affects your ability to work.

Our favorite part of this plan is the worldwide coverage. You get peace of mind wherever you are, with coverage up to $250,000. 

If you’re thinking about family protection, HL Assurance has you covered with their Family Protect360 plan, which looks out for you and your loved ones not only from accidents but also from infectious diseases.

However, one thing to note is that their policy does not cover illnesses—it strictly covers injuries caused by accidents. 

Pros

  • Covers accidental death or disablement
  • Medical expense coverage
  • Provides income protection
  • Offers worldwide Coverage
  • Family protection plan

Cons

  • No illness coverage

Effortless coverage selection
“Hassle free to effect cover with choice of coverage to suit individual preference. HLA, my preferred choice always.”

Kg Dt, Google Review

Supportive assistance for peace of mind
“i had an accident while i was on holiday , unfortunately as soon as i landed in my destination. had to rush to hospital almost immediately for a wrist fracture. i got my treatment and continued with my short holiday and got back to singapore. once i submitted my claim the payment was confirmed within 2 days and i received my money after 2 -3 weeks. no hassles. the support staff were very helpful. would always go with them in future.”

Krizoomanitty, Google Review

5. MSIG Insurance

msig-insurance

Services: Personal Accident Insurance, Travel Insurance, Motor Insurance, Home Insurance, Maid Insurance, Health Insurance, Critical Illness Insurance, Gold Insurance, Property Insurance, Motor Insurance, Marine Insurance, Construction & Engineering Insurance, Financial Lines Insurance, Liability Insurance, Employee’s Compensation Insurance, Group Insurance, and Business Packages Insurance

Location: 4 Shenton Wy, #21-01 SGX Centre 2

Contact: +65 8381 7318

Business hours:

  • Monday to Friday – 8:45 AM to 5:30 PM
  • Saturday to Sunday – Closed

Website

Google reviews score4.4/5
Total reviews4.4/5
Score consistency 4.4/5
Scope of coverage4.7/5
Benefits4.6/5
Pricing and premiums (A higher score means better value)4/5
Claim process4.6/5
Customer service and support 4.8/5

MSIG Insurance offers some great personal accident plans like PA RecoveryPlus and ProtectionPlus.

We really like the PA RecoveryPlus plan because it offers all-around protection, including help with both your recovery and lifestyle. Plus, you can insure up to three generations with this one policy, which is a huge bonus!

It’s fantastic if you want something that looks after the whole family. One policyholder told us she’s thrilled to know even her grandchildren are covered under her insurance.

Then there’s ProtectionPlus, which is awesome for protecting your income if you ever have an accident. It’s perfect for anyone worried about their financial security in case something unexpected happens.

Just one thing to keep in mind: their premium rates can be a bit higher compared to some other providers.

Pros

  • Provides all-around protection
  • Multi-generational coverage
  • Ideal for families wanting comprehensive protection
  • Offers income protection

Cons

  • Higher premiums

Smooth claims process
“I wanted to express my gratitude for the assistance I received from Bryan at MSIG. His efficiency and detailed explanations were incredibly helpful in addressing my queries. I appreciate him promptly sending the personal accident claim form, making the process much smoother. Thank you once again for the excellent support.”

Lina MD, Google Review

Effective problem-solving for continued customer loyalty
“I’ve been using MSIG many years and have been paying by cheques. As an 80 year old senior to pay online I have some difficulties. I spoke to 2 of your staff but I got no where from their response. I was contemplating of switching to another insurer when I decided to give it another try. This time I got Bryan who patiently helped me to resolve my problems on all the issues I had. I am thankful to him and hope to continue with your organisation for a few more years before I pass my baton to my successor”

Ying Yew Fong, Google Review